Frequently Asked Questions
Q. What sets your products apart?
A. Our professional chefs start by using quality ingredients, which are prepared in small batches. In addition, our products are made fresh and kept fresh. Because they are never frozen, our ingredients remain at their best. Our noodles are al dente, our vegetables are crisp, our savory meats are tender and juicy. Never frozen also means our products are quick and easy to prepare.
Q. How do you maintain such a long refrigerated shelf life without using preservatives?
A. To guarantee product safety, each batch is quickly packaged and promptly sealed at very high temperatures. The packages are then immediately submerged into our state-of-the-art water chilling system where they are rapidly cooled to lock in freshness and flavor. Because they don't go through a freeze, our ingredients remain at their best. In addition, our fresh products will heat faster than frozen, saving you valuable time!
Q. Once opened, what is the refrigerated shelf life of your products?
A. Treat it like we normally treat our leftovers. An opened container of product should be consumed within 1-3 days.
Q. Can your products be frozen?
A. A big benefit of Harry's products is that an unopened package will remain fresh under normal refrigeration (34º-38º F) until the "Use By" date stamped on the package. However, if you do not anticipate using the product by that date or you have an unused portion then yes, our fresh products may be frozen. We pride ourselves in offering our customers products with tender meats, al dente pastas, crisp vegetables and robust spices. Freezing can often times compromise these qualities. For these reasons we cannot guarantee the consistency of the product after being frozen. We do not recommend freezing pudding and some
cream-based soups.
Q. Must they be refrigerated or can I store them in my cupboard?
A. None of Harry's products are shelf stable and therefore it is essential they remain under proper refrigeration at all times (34º-38º F).
Q. What if I don't eat the product by the "Use By" date.
A. We strongly recommend you to discard the product if it passes the "Use by” date.
Q. Which stores carry your products?
A. Harry's fresh Foods products are available in grocery and club stores across the country. Click here for a list
Q. Do you sell your products online?
A. At this time we are not set up to sell our products online.
Q. May I place an order directly with you?
A. At this time, we are not set up to sell our products directly to consumers.
Q. Where are Harry's products (Soups, Entrees & Desserts) located in grocery stores?
A. It depends upon the store, but most of our products are available out of the service deli department in the cold case. You will also find many stores carrying our fresh Entrees in the meat department cold case, in their prepared foods section.
Q. How long has Harry's been in business?
A. Harry's Fresh Foods was started by Rod "Harry" Harris in 1978.
Q. Where is Harry's Fresh Foods located?
A. We are located in Portland, Oregon. Just 6 miles east of the Portland International Airport, near the Columbia River.
Q. Do you sell vegetarian products?
A. Yes, we have a large selection of products that are vegetarian (Lacto-Ovo compatible).
Q. What types of products do you make?
A. We make a variety of Soups, Chilies, Stews, Sides, Entrees, Sauces, Gravies and Desserts packaged for retail, club and foodservice markets.
Q. Do you sell organic products?
A. Yes, we have Soups, Sides and Desserts that are certified organic by Oregon Tilth.
Q. How are your products packaged?
A. Our retail products are available in single serve and family size packaging. Our club products are available in club size or multi-pack packaging. Our foodservice products come in bulk size packaging.
Q. I have a restaurant and would like to serve your products. How may I get them delivered?
A. We have a number of foodservice distributors throughout the U.S. click here to send us a message of your location and will provide you with a sales contact.
If you have additional questions, click here to send us an email (14 and older only).